How we handle your data

What we collect, why we hold it, how long we keep it, and what you can ask us to do with it.

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Last updated 1 January 2026

Who is responsible

NOMADX SAS, 12 Rue Example, 75002 Paris, is the data controller for the personal data described here. You can reach our data contact at the address on our contact page.

What we collect, and why

Enquiry details

Name, email, phone and what you told us about the trip. Held so we can answer you.

Booking details

Traveller names, dates of birth where a supplier requires them, passport details, dietary and access needs. Held to deliver the journey you booked.

Payment details

Handled by our payment provider. We never see or store full card numbers.

Site usage

Only if you accept optional cookies. See the cookie policy.

Our legal basis

Contract — for everything needed to deliver a journey you booked
Consent — for marketing email and optional cookies, which you can withdraw at any time
Legal obligation — for accounting records we are required to keep

Who we share it with

Only the suppliers needed to deliver your journey — hotels, guides, rail and transfer operators — and only the details each of them needs. We do not sell personal data, and we do not share it for anyone else's marketing.

Sending data outside the EEA

Where a journey involves a supplier outside the European Economic Area, we transfer only what that supplier needs, under the safeguards required by law.

How long we keep it

Enquiry records for two years from your last contact. Booking and financial records for the period required by French accounting law. Marketing consent until you withdraw it.

Your rights

Ask for a copy of the data we hold about you
Have inaccurate data corrected
Ask us to delete data we no longer need
Object to, or ask us to restrict, certain processing
Ask for your data in a portable format
Complain to CNIL, the French supervisory authority

Write to the address on our contact page and we will respond within one month.